UPS WorldShip purgatory

UPS WorldShip is the free software UPS provides it's customers to manage shipments. They use the free version of Microsoft SQL server to keep everything organized and running. For those of you running Windows XP I hope you have version 15.0 (2012) still around if you need to do a new installation because as of 16.0 you can only do upgrades on Windows XP machines. To install a fresh new copy of 16.0 you need Vista or above. That is just the beginning. If you are in a networked environment then you have to choose a machine to be the admin workstation which is basically a server. Every other networked copy of WorldShip will connect to the machine and update the database installed on that machine. When thing work they work well. Sometimes however they do things a certain way with no explanation of why. Take today's question for instance, "why isn't my machine printing shipment receipts?" There was nothing about this in the documentation. I had to call support and wait a while to get an answer. Come to find out the admin workstation (i.e. the server) can not print shipment receipts. How hard is it to document something that simple. I did not even find a reference to shipment receipts in the current documentation for the latest 16.0 of the software. There was at least a mention in the 15.0 documentation. So if you like me have to support this in your environment be sure to track things like this to share with the rest of the world. It works but it is quirky and poorly documented.